Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit websites. They are widely used to make websites work more efficiently and provide a better user experience.

Cookies allow websites to remember your actions and preferences (such as login status, language selection, or theme preferences) over time, so you don't have to re-enter them whenever you return to the site or browse from one page to another.

2. How Lucky Puck Uses Cookies

Lucky Puck uses cookies to:

• Enable Essential Functions: Maintain your login session, remember your preferences, and ensure secure access to your account
• Improve Performance: Understand how visitors interact with our website to identify areas for improvement
• Enhance Security: Detect and prevent fraudulent activity, protect against unauthorized access
• Remember Your Choices: Store your cookie consent preferences and other settings
• Analyze Usage: Gather statistics about site traffic and user behavior to improve our services

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They include:

• Session Cookies: Keep you logged in as you navigate between pages
• Security Cookies: Protect against cross-site request forgery (CSRF) and other security threats
• Load Balancing: Distribute traffic across our servers for optimal performance

Duration: These cookies are deleted when you close your browser or logout.

Functional Cookies

These cookies enhance functionality and personalization:

• Preference Cookies: Remember your language, region, and display preferences
• UI Customization: Store your interface preferences and settings
• Accessibility: Remember accessibility options you've selected

Duration: These cookies typically last for 1 year.

Performance and Analytics Cookies

These cookies help us understand how visitors use our website:

• Page Analytics: Track which pages are visited most frequently
• User Journey: Understand navigation patterns and user flows
• Error Tracking: Identify and resolve technical issues
• Performance Metrics: Monitor page load times and site speed

Duration: These cookies typically last for 2 years.

Note: All data collected is aggregated and anonymous.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. Lucky Puck does not control these cookies. Third parties may include:

Payment Processors

When you make a payment, our payment service providers may set cookies to facilitate secure transactions and prevent fraud.

Analytics Services

We use analytics services to help us understand website usage. These services may set cookies to collect information about your visit.

Third-party cookies are subject to the privacy policies of those third parties. We recommend reviewing their policies:

• Payment processor privacy policies
• Analytics service privacy policies

5. Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored on your device
• Delete existing cookies
• Block all cookies
• Block third-party cookies only
• Clear cookies when you close your browser

How to Manage Cookies in Popular Browsers

Important Note About Blocking Cookies

Please be aware that blocking certain cookies may affect your experience on Lucky Puck:

• You may not be able to log in to your account
• Your preferences and settings won't be remembered
• Some features may not work properly
• Security features may be compromised

6. Cookie Consent

When you first visit Lucky Puck, we'll ask for your consent to use non-essential cookies. You can:

• Accept All: Allow all cookies for full site functionality
• Reject Optional: Only use strictly necessary cookies
• Customize: Choose which types of cookies to allow

You can change your cookie preferences at any time through your browser settings or by contacting us.

7. Cookies and Personal Data

Some cookies may collect or use personal data. When this occurs:

• The data is processed in accordance with our Privacy Policy
• We use appropriate security measures to protect this data
• You have rights regarding your personal data as outlined in our Privacy Policy
• Data retention periods are specified in our Privacy Policy

8. Cookies and Children

Lucky Puck services are only available to individuals 19 years of age or older. We do not knowingly collect information from minors. If you are under 19, please do not use our website or services.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in cookie technologies
• Updates to our website functionality
• Changes in applicable laws and regulations
• Improvements to our practices

When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if you have an account
• Display a notice on our website

10. Detailed Cookie Information

Below is a comprehensive list of cookies used by Lucky Puck:

11. Contact Us About Cookies

If you have questions or concerns about our use of cookies, please contact us:

12. Additional Resources

For more information about cookies and online privacy:

• About Cookies: aboutcookies.org
• All About Cookies: allaboutcookies.org
• Office of the Privacy Commissioner of Canada: priv.gc.ca